The History tab shows all incidents and advisories that have been resolved within the last seven or 30 days. Selecting the Advisories tab will only show all the active advisories posted. To filter your view to only show all the active incidents, select the Incidents tab at the top of the page. You can collapse the nested table to hide the incidents or advisories in this view by clicking on the chevron icon to the left of the service name. If there is an active incident or advisory for a service they will be listed directly under the service name in a nested table. An icon and status in the Health column indicate the state of each service. The All services tab (the default view) shows all services, their current health state, and any active incidents or advisories. On the Service health page, the health state of each cloud service is shown in a table format. The dashboard card indicates whether there is an active service issue and links to the detailed Service health page. To view service health, in the admin center, go to Health > Service health, or select the Service health card on the Home dashboard. For more information about roles that can view service health, see About admin roles. To allow Exchange, SharePoint, and Skype for Business admins to view service health, they must also be assigned the Service admin role. With this integration, StatusCast now officially integrates with 9 of them.People who are assigned the global admin or service support admin role can view service health. Followed by Salesforce, Amazon Web Services, Google GSuite, Box, Slack, SAP Concur, Jira, Zoom, and Cisco Meraki.
Magazine Office 365 is the most popular SaaS business application on the market today.
When your employees are directly responsible for watching SaaS outages, you lose the ability to ensure they are watching, or to track and control the message they are delivered.Ī status page service like StatusCast lets you consolidate the status of all your SaaS providers onto your internal page, and thereby control the workflow, notification process, and messaging.Īccording to the article 2018’s Top Business Apps in Inc. Most SaaS companies have their own status page, however, ensuring all your employees know about them and are using them properly can be painful. The easiest way to get a status page up and running for you employees is to include all of their favorite existing SaaS products. If you don’t already have a private, employee facing status page to help manage this process, now is the time to consider getting one. More importatnly, your IT help desk is saved from the flood of inbound tickets that typically arise during an outage.
By ensuring the company knows what’s going on within your business IT infrastructure, employees maintain optimum productivity. We all know that getting relevant information to employees about ongoing IT incidents is critical. Allow your IT team to intercept the message before its get broadcast via e-mail, text, SMS, etc.Ī Unified View for Incident Notifications
From within StatusCast’s administration, you have full control as to how this information is propagated to your employees: With the integration of O365 on to your corporate StatusCast status page, Office 365 incidents now flow seamlessly from your private O365 account in to your status page and incident management solution. The O365 status page is only accessible behind your authenticated O365 user account. Your version of O365 is provisioned differently than everyone else, therefore Microsoft has chosen to provide a unique status page experience to every customer. This means that Microsoft can’t provide a single status page for all of their customers. The O365 architecture is not a purely multi-tenant service. Unlike most SaaS public pages, the Office365 status page is a private status page. This can be a huge drain on IT help desk resources. It’s no surprise that when there’s an O365 outage, your employees come running to you instead of looking up the problem on their own. If you’re an Office 365 administrator, you know that accessing the Office 365 Service Status page can be somewhat time consuming and complicated.